1. Who can see guest data?
Ask how access is limited by role, and whether drivers can see guests’ phone numbers. In ValetBee, access depends on each team member’s role, and guest data is not shared in group chats or on staff phones’ contact lists.
2. What happens when someone leaves?
Ask how quickly a former employee loses access. In ValetBee, managers can suspend or remove a team member, and signing out ends the session on the server.
3. Where is the data stored, and for how long?
Ask where data is hosted, which other companies process it, and how long it is kept. ValetBee lists its processors and retention approach in its privacy policy.
4. What does the guest link expose?
A guest ticket link should show one ticket and nothing else. In ValetBee, each link is a long random token tied to a single ticket.