DPDP notice

Valetbee Technologies Private Limited (“ValetBee”, “we”) provides digital valet operations software for venues in India. This notice summarises how we handle personal data under the DPDP Act. Our privacy policy has the full detail.

For privacy questions, contact privacy@valetbee.app.

Guest contact details such as mobile numbers used to deliver WhatsApp valet tickets.

Vehicle registration numbers (Indian plates) and optional make, model and colour.

Incident notes and photos, where venue staff log an incident, kept for 12 months after the incident is resolved (24 months after it is reported if never resolved).

Optional photos of the car taken at check-in (up to four), kept for 30 days after the ticket ends.

Staff account details: name, mobile number, venue role, and shift activity needed to run dispatch.

Operational logs: ticket status changes, claim events, timestamps, and incident notes created by venue staff.

Website analytics on our marketing pages only, and only if you allow it (never on guest ticket pages, sign-up or staff screens).

To issue digital tickets, notify guests, and return vehicles safely at the porch.

To prevent double-claims and keep a record of each step for the venue that uses ValetBee.

To secure accounts, prevent abuse, and meet legal obligations applicable in India.

For guest and vehicle data collected during a shift, the venue is typically the Data Fiduciary that decides purposes. ValetBee acts as a Data Processor / service provider processing that data on the venue’s instructions.

For ValetBee website visitors, business account holders, staff sign-in and billing, ValetBee is the Data Fiduciary.

We share data with service providers only as needed to run the service: Google Cloud (hosting, Mumbai region), Meta (WhatsApp message delivery), Razorpay (subscription payments), Vercel (website and guest ticket page hosting) and Google Analytics (marketing pages only, with your permission).

We do not sell personal data.

Guest mobile numbers and car plates are erased 12 months after the last visit, even while the venue’s account is open. Check-in photos are deleted 30 days after the ticket ends.

Other operational records are kept while the venue’s account is active, and deleted or anonymised within 90 days of account closure, except records the law requires us to keep. Deleted data can remain in backups for up to 14 days.

Under India’s Digital Personal Data Protection Act, 2023, individuals have rights to access, correction, erasure, nomination and grievance redressal, subject to lawful exceptions.

Guests should usually start with the venue that checked in their vehicle. You may also write to privacy@valetbee.app and we will pass the request to the venue.

If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Hriday Vanka, Grievance Officer, Valetbee Technologies Private Limited. Email privacy@valetbee.app. Post: [TO BE CONFIRMED].

We acknowledge grievances within 7 days and resolve them within 30 days.

We use access controls, encrypted transport (HTTPS), and least-privilege staff roles so drivers see only what they need for the current job.

No method of transmission or storage is perfectly secure. Report suspected incidents to privacy@valetbee.app promptly.

We may update this notice as the product or law changes. The date below reflects the latest substantive revision.

Last updated: 26 October 2026.