Team

Driver Shifts & Availability

Drivers sign in to the staff app with their mobile number and a one-time code, start and end their shift, and show as available, busy, on break or offline. Only active, available team members can claim a retrieval.

Only drivers who are on duty can take a car

  • Phone-number sign-in with one-time codes; no shared passwords
  • Shift start and end recorded per driver
  • Availability states: available, busy, on break, offline
  • Drivers who are offline, on break or not active members cannot claim requests

Problems it addresses

  • Off-duty staff picking up keys
  • No record of who handled which car
  • Managers guessing who is free during a rush

How it works

  1. Step 1

    Invite

    The venue adds team members by mobile number and role.

  2. Step 2

    Start shift

    The driver starts a shift in the staff app and becomes available.

  3. Step 3

    Claim

    Available drivers see waiting requests and claim one; they become busy until handover.

Frequently asked questions

Does ValetBee verify driving licences or run background checks?
No. Verifying your drivers’ licences and backgrounds is the venue’s responsibility. ValetBee records who did what, which helps if something is disputed.
Can a manager take a job away from a driver?
Yes. Managers can unassign or reassign an active retrieval, with a reason that is kept on record.

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