Operations SOP · 7 min read

How to Set Up a Restaurant Valet Service

A practical checklist for restaurants launching valet parking: parking space, the drop-off zone, ticketing and staffing.

1. Secure parking and permissions

Identify where cars will actually be parked: your own basement, a nearby leased lot or a paid public facility. Check that your lease allows valet use and confirm the rules for curbside drop-off with the local traffic authority before you start.

2. Design the drop-off zone

Mark a drop-off lane that does not block the road, with clear signage. Keep drop-off and pickup apart where you can, so arriving and departing cars are not facing each other.

3. Choose how guests get their ticket

Paper slips are simple but easy to lose. A digital ticket, such as a WhatsApp link, lets guests request their car from the table while they pay, so retrieval starts before they reach the door.

4. Staff for the departure peak

Time a full retrieval at your venue: walk or drive to the lot, find the car, bring it back. One driver can complete roughly 60 divided by that number of minutes retrievals in an hour. Use that to estimate how many drivers you need when most tables leave at once.

Frequently asked questions

Should restaurant valet be free or paid?
Both are common. Fine-dining venues often include it; busy areas sometimes charge a fee to cover parking costs. Note that ValetBee does not collect fees from guests.

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